Originally Posted by
nw787
It is strange that they kept your documents. I received mine back straight away. Perhaps it was an admin error? Definitely try to call them on monday. Otherwise if you're in a position to get them verified at any large airport with actual qantas ground crew just go and ask to speak with a manager and get them to sign and then send those docs through on your application web page.
I’m assuming the verified documents are the photocopies of our birth certificate, drivers license etc
They were 100% kept by assessors, along with a form we filled out, the one that had our height.