Originally Posted by
jugofpropwash
I've said before and will say again - if airlines would stop charging thru the nose for every piece of checked luggage, passengers would not insist on bringing all their worldly possessions into the cabin with them. Much easier for the attendants, and safer as well.
For me it’s nothing to do with charges, it’s the totally unreasonable 30-45 minute wait in reclaim for the fekin things to turn up, if they ever do. As an industry we have comprehensively and institutionally forgotten to look after our passengers properly, and then we blame them for their perfectly understandable reaction to our incompetence..