mik3bravo doesn't take any prisoners if he fails to get the service he's paid for. And in my opinion he is correct to focus his ire on Flybe. If I get a happy meal from McDonald's and find my fries are cold or too salty, the thought of who the franchisee may be doesn't enter my head. I have a negative view towards the brand and other fast food outlets are available.
When Stobart expanded their Flybe franchise, I said that Flybe were sharing the risk and was ridiculed at the time for saying so.
What does surprise me is that Stobart have allowed this to continue on their no 1 route.
Still, FR are taking over SEN-DUB next year. (Come back mik3bravo!)