i have been through twice on return trips since the new year and they were stress free experiences
Twice in 6 months covering 3 terminals hardly in a position to get a grasp on what's going on.
My experiences are constantly dire, but yes I do get the odd good day- but very rarely.
Dropped off the Vice President of Marketing for a major global electronics company today into T1, Queues to drop off, an hour to bag drop and nearly as long for security. I just asked if he could rate Manchester T1 experience from 1-10. His reply was sorry doesn't even cut zero.
Disbelieve all the surveys you want, but the place is getting a severely bad name from premium pax.
Hence any further passenger expansion without facilities in place first will only add to that negative passenger experience.
We don't want sparkles- we want trouble free travel.