Originally Posted by
Mr A Tis
Am I the only one that is not getting into a overheated frenzy of salivation over more new services ? I find using this airport is a depressing miserable experience and the thought of more services nothing to shout about. The infrastructure is 10 years behind capacity and the new TP barely adds new aircraft parking and the benefit (if any) will not be seen fully for another 10 years- by which time it will already be inadequate. As someone who regularly shells out £2K-£4K for a ticket, what I see is a very high cost airport with a remarkably low level of service.
Maybe some people on here should get back down to earth & think about improving the passenger experience BEFORE adding more services.
Tend to agree it has been getting worse over the years and a management team that seems clueless and full of its own self importance and grandstanding, heres another latest survey thingy widely available on the net,
The world's best and worst airlines and airports | Daily Mail Online
and it places MAG firmly in the bottom at 136 for Manchester and 140 out of 141 for Stansted. It wouldnt be so bad if they said "right, lets take it on board what the customers are telling us and do something about it" instead of blowing their own trumpet as to how good they are and a Premium European airport.
Unfortunately this is what the customers think.
Manchester Airport Customer Reviews | SKYTRAX