Originally Posted by
vctenderness
The thing I find confusing about this is the reference to losing his ticket. We don’t have tickets as such any more it’s all e tickets.
You turn up at the desk hand over your passport and they print a boarding card.
even if he needed the booking reference the airline can find that by name only.
I read that he had missed his original return flight and was trying to get any available seat on a flight home.