Carlisle-2

[tartan 201]

I booked a CAX>SEN flight for mid-June and have just received the following email:

It’s with sincere regret that we must advise you that the opening of Carlisle Lake District Airport has been delayed by unforeseen circumstances. A major project to launch air services from a new airport relies not only on the airport’s infrastructure being complete but also a full complement of essential operating staff being in place. Regrettably, changing circumstances around the airport’s staffing means that this cannot be completed in time to receive scheduled flights as planned on 4 June, despite every effort made by the airport and the Stobart Group.

Stobart Group will continue to work with all stakeholders, including the Civil Aviation Authority. All parties are confident that the revised 3 September commencement date is both practical and achievable.

1. In the meantime, we are offering customers booked on flights the following options:
2. Rebook onto an alternative flight for travel from 03 September. Retrieve your booking via the Manage My Booking functionality on loganair.co.uk and select alternative flights.
3. A refund back to your payment card. A refund will automatically be processed if we don’t hear from you by the 18th June. Alternatively, email [email protected], and we’ll process the refund within 5-7 working days

Contact Loganair on 0344 800 2855 to discuss alternative options for travel from either Glasgow or Manchester.

Your understanding is appreciated.