Originally Posted by
airtags
Door from terminal is swipe access only therefore the questions to be asked centre on boarding/flight closed procedures for ground/terminal staff. Also there's a need to re-think JQ's often illogical/inflexible positions that are designed to disempower and limited the decision making propensity of staff. I understand the lowest common denominator theory is a pathway for lower labour costs, but this often prevents common sense decisions being made.
My personal view is that if we haven't closed the a/c doors then its better to board a 'late to the gate' pax rather than have the ramp rummage around for 15 minutes finding bags to offload and delaying the other money paying pax who at the end of the day are customers/clients. Treat people with respect and a service culture and generally the behavioural response is positive - treat them poorly and they will have a lesser value/quality perception which is reflected in their behaviour.
AT
Yeh, then everybody turns up late because they know they’ll get on and this rubbish about how airlines treat people is rubbish. I’ve been flying for 50 years, never had a bag lost or damaged... maybe because I don’t buy a bag that’s made out of flimsy thin material held together by spit.
There’s no excuse for this type of behavior and blaming airlines is ridiculous, a rational person would just fly with someone else next time not break the law.
What you’re suggesting means if someone doesn’t like the way Myer treats them they should be able to run in and steal product then jump out through a window.