Training and recruitment should have started 2&1/2 years before it actually did, but QF management had to ensure their KPI's where achieved.
Article about the Banking Royal Commission by Ross Gittins in today's SMH:
https://www.smh.com.au/business/the-...24-p4zbbj.html
Could have been written about QF..management lining their own pockets at the expense of Long Term Strategy and Shareholder Return.