There's a story going round, that the extension number, visible in some copies of the letter, has had to be diverted, to allow normal work to continue.
Now, maybe lots of people have been calling, to ask Steve to rescue a cat from a tree, or leap a building in a single bound, or run faster than a speeding bullet....
Maybe not, but this seems to be gathering steam rather than dying out.
There's no doubt that in Military ATC circles, the guy is a Legend.
No, not the end that you put in your shoe, the other end.