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Old 30th Sep 2003, 14:31
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bealine
 
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No promises, mind, but IMH experience, Aer Lingus and BA both will eithr refund or change non-chg non-ref tix in the circumstances of personal emergency if supported by documentary evidence.

Telephone the sales and reservations dept and tell them what has happened. They'll probably ask you to send your tickets in with a copy of doctor's letter / consultant's notes etc.

Hope this helps
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