Originally Posted by
Dan Winterland
Tripadvisor is a very dubious source of information. You just don't know that the reviewers are impartial. And as Jet 2's target market are Kevin and Tracey who are dead chuffed they got to Ibiza and back for a hundred quid each for their one holiday of the year and will probably write a glowing report because they know no better.
My experience of Jet 2 from a flight 2 years ago is of a knackered B737-300 with chemical toilets, a horrid interior full of adverts and incessant PAs trying to get you to buy crap. I wouldn't rate them above CX or KA.
I would echo that and when a booking error was flagged up (paid too much) no discussion, no refund. Never been there since.