Originally Posted by
inOban
Will this not be improved when the extension opens this summer?
Not directly or at least not as far as I am aware.
The extension is going to create a new immigration hall and gates. There will be a bit of a change to the landside ground floor where the current UK domestic arrivals area is, but the actual check in hall won't be expanded to the best of my knowledge anyway.
Without a major expansion of that hall they will just have the same problems anyway. The airport can throw as many check in kiosks or self service bag drops in as it likes, but people still need somewhere to stand and wait. Not only that but none of the kiosk style desks are linked to the baggage belts, so bags are tagged and then moved around in big cages. It's just a very messy check in hall.