returned to base.... right or wrong
I was on a low cost airline flight on friday night from Stansread to Brescia. The flight had already been delayed by two hours.
About 45 mins in to the flight we were told we were returning to Stanstead (the flight was subsequently cancelled). I later found out the recovery was due an overheated oil indication. Now, I know that's not too serious a problem and the flight could have been continued.
I think that the recovery back to Stanstead was instructed as it would be too inconvenient and costly to repair in Italy.
Do airlines put their needs before customers ? Now I've written it down it sounds a bit obvious.... of course airlines put cost savings ahead of customer convenience. Opinions ?