PPRuNe Forums - View Single Post - Bumped UA passenger awarded $10,000
View Single Post
Old 3rd Apr 2018, 09:25
  #15 (permalink)  
Piltdown Man
 
Join Date: Jun 2002
Location: Wor Yerm
Age: 68
Posts: 4
Likes: 0
Received 0 Likes on 0 Posts
GTW - I thought you were sensible person who applied common sense aviation. Are you really telling me that you would sit in an unserviceable seat? Seats are not inop’ed for the hell of it. Getting home is important, but let’s do it safely.

Airline on-load/off-load policies are not random. Every passenger has a value generated by profiling systems. The class of seat, ticket price, booking history, frequent flyer programme status, booking method, check-in time, past flight history etc. are all used to generate a value. When an over-booking occurs, the passengers with the least overall value will be generally be denied boarding. The same applies to an upgrade with the exception that upgrades are not generally offered to the same person twice. Otherwise too many Frequent Flyers would book only ever cheap seats in the expectation they will be upgraded on busy flights.

And I agree with the sentiments expressed by kristofera; it’s the small print that matters. Only if you can spend it like cash does it have a value. If not, second prize would be $20,000 dollar voucher.

PM
Piltdown Man is offline