Concerns were raised by passengers off the first 17-hour flights last weekend around comfort levels – especially in economy. Comments have led Joyce to say that the company is hunting for “out-there ideas” to “really change air travel for the future”.
Qantas had a choice for a 2/4/2 configuration but chose 3/3/3. Everybody knows 2/4/2 is better as you are only one seat from a (wider) aisle.