Their just
might be some changes:
BBC’s Frank Gardner wins Heathrow pledge for disabled passengers after ‘lost’ wheelchair
Heathrow will improve its assistance for disabled passengers after the BBC journalist Frank Gardner was kept waiting for nearly two hours on a plane when staff “lost” his wheelchair.
Mr Gardner held a “constructive” meeting with John Holland-Kaye, Heathrow CEO, on Sunday, in which they discussed measures to improve the “casual disregard’” with which the BBC correspondent said the airport habitually treats disabled passengers.
https://inews.co.uk/news/frank-gardn...st-wheelchair/
Upsetting BBC journalists who can answer back can be helpful to other pax!