Originally Posted by
jensdad
Sorry to add to the litany of woe, but a £7 'admin charge' to be reunited with your lost property? Really? And while I'm whingeing, for this hefty sum they only work 9 til 12 and 1 til 3. Would an airport information desk - with a lost property cupboard in back - not be a nice idea? Like they had in the good old days?
What???
Surely that is illegal.
When you pay your fare +/- extra for your baggage surely the contract is for them to get it back to you at the other end without further payment.
If they do that to me I will take it to court.