Originally Posted by
Gauges and Dials
Perhaps you missed the news stories a while back in which it became clear that passengers who show anything other than abject deference to UAL flight attendants tend to leave the aircraft with concussions and broken teeth.
No I did not miss them, all shocking - in my airline career since 1972 it was shameful - thank god i am well retired
sadly these days on various airlines world all over get all too quick getting into the realms of air rage which is not helpful, is it really?
The pax here was completely in the right - pre-booked in-cabin animal - which should have been on the PNR print out for the gate and crew (where was crew briefing? an in-cabin pet is basically the same as an infant but under seat not in your arms but should be on the PNR's)
pax had correct pet carrier and knew the place of stowage (under seat) but FA thought otherwise = dead dog