The 'in thang' these days is "Just Culture". God knows, I dole this stuff out continuously.. BUt....BUT the buck has to stop somewhere.
In this instance, the person who wheeled the stationary helo out, earlier and the female pilot each have to take responsibility for their mistakes. They have to own up (conscientiously) to the fact that they didn't concentrate at the time and nearly caused a loss of life.
Sympathies don't come into it. They own the problem and they redress it. Simples.
Rebrief them, get the pilot flying again ASAP and move on.