PPRuNe Forums - View Single Post - Media Player and IE problems with file ntdll.dll
Old 26th September 2003 | 22:45
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Ausatco
 
Joined: Sep 1998
Posts: 513
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From: Sydney, Australia
Media Player and IE problems with file ntdll.dll

Time for some help from the gurus again, if I may be so bold.

Machine is a 2.6gig P4, 512meg ram, heaps of HDD space, XP Home SP 1 fully updated.
[list=1][*]Media Player 9 plays my local files ok, but when I try on line content it says in the status bar Connecting to media ... and after a short time I get a dialogue that says "Sorry, Media Player has encountered a problem and has to close...".[*]Internet Explorer 6 SP 1 fully updated - ditto when accessing on-line content.[/list=1]

When I click on the link at the bottom of these dialogues I get these dialogues respectively which point to a problem with ntdll.dll.

I can't find a specific fix in the MS knowledgebase, but that's not definitive, 'cos last time I couldn't find an answer there ORAC found it for me

I did a repair system files according to this MSKB article to no effect.

Before I go on to do an in-place reinstall of XP as per the article's next step (it seems a bit drastic), does anyone have any clues or simpler fixes I might try?

Thanks

AA
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