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CX is a case study in how most companies fail
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12th Mar 2018, 23:16
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Trafalgar
Join Date: Mar 2008
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....and btw MC, CX could have 'owned' the HK low cost operation, but they focused on attacking their aircrew the past 25 years instead of starting a viable low cost carrier, and allowed their hold on HK to be stripped away. Epic own goal.
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