PPRuNe Forums - View Single Post - CX is a case study in how most companies fail
Old 12th Mar 2018, 17:37
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Trafalgar
 
Join Date: Mar 2008
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Most of us really don't care anymore. The majority are planning to leave, with hundreds already having interviewed elsewhere over the past 6 months, and awaiting their course dates. CX is toxic, and has lost the trust and concern of their employees. We are entering the largest hiring boom in aviation history. Explain why anyone would condemn they and their families to living in substandard accommodation, below standard wages (especially considering the cost of living in HK), and a management that is capricious, vindictive, irrational and venal? There are better options just about anywhere else. Hence, the great exodus has begun. No matter what CX management says now, the trust is gone and no one with any sense will risk their career potential of the security of their families on a management proven to relentlessly attack their conditions of service. The last person to leave will hopefully turn out the lights...
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