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Old 10th Mar 2018, 16:07
  #45 (permalink)  
Heathrow Harry
 
Join Date: Apr 2010
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A Canon Problem rather than a W10 one .....

https://answers.microsoft.com/en-us/...5-67c630795159

Last Win 10 update disabled my scanner

I had two scanners and two printers which worked fine with Windows 10 -- until that ghastly update in September, 2016, which disabled almost all of my peripherals, including the scanners and printers. I had to buy a new printer.

After Microsoft hastily issued a fix for that update, my Canon scanner worked again -- until the last update last week. Now Win 10 doesn't recognize the scanner any more. Or should I say again?

I'm getting really tired of MS's arbitrarily disabling my equipment at what seems to be their whim.

Canon has not issued a driver update for whatever happens to be the latest configuration of Win 10, and I can't say I blame them. The point is, the scanner worked fine until MS started "updating". As far as I can tell, they haven't updated anything except my blood pressure.

I'm a small business -- I don't have an IT department with unlimited funds at my disposal. I just want to get my equipment working reliably.

Does anybody have any idea how I can get my scanner working again?
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