ER:-
when trying to get a Squadron JENGO to follow the regulations, his response was "You civilians just don't understand how the military system works"
The response to which is, "Well neither do you!".
The "system" that he knows is a sham. The system that he has been taught is a corrupt and dysfunctional one. The system that he should have been taught was destroyed in Haddon-Cave's "Golden Period", deliberately and with malice by RAF VSOs. As a result he is a liability, not an asset. He is now part of the problem.
As to civilian companies (including MBA) having difficulty coping with this shambles, of course they do! Who wouldn't? But it is the Military who created the shambles and it is they who should face up to the reality, stop the cover up, and co-operate in the reform of UK Military Airworthiness and Accident Investigation by both becoming truly independent of the MOD and of each other.