I make no criticism of SEN in their response to the "Beast from the East" (the weather not Harry) but please Mr or Ms Spokesperson, don't describe delays of up to 5 hours so far as "minor". Try saying something like conditions are extremely challenging but our staff are committed to doing everything possible.........blah blah.. etc.
http://www.echo-news.co.uk/news/1605...t_due_to_snow/