I had the honour of receiving a one-sided interview from ‘Norman’ in mid-90s.
One of the very few VSOs who actually gave a sh1t.
Once formal stuff over with, escort dismissed, hat off, sat down - still no tea and biscuits - but he showed a genuine concern for my family’s well-being after a rather rough period of treatment by those less capable. Completely unbeknown to me he had ensured that my next posting was near to an excellent medical facility (for my recovering child) and my next chosen flying tour would be confirmed - I left never doubting him and a new-found belief that there were some good guys guiding ‘my’ RAF.
5-years later he walked straight up to me in the Mess during a BofB visit and asked how my son was.
IMHO - One of the great Leaders