The unregulated ground handling market at MAN has been a dismal failure. Can anyone honestly say that an open door policy (enforced by EU Directive) has led to a better customer experience than if it were limited to say, 3 providers? That number, to me would seem about the right level at a 25-30 mppa airport to offer competition but a viable volume of work for each provider. It has become ridiculously fragmented now at MAN, with 7 or 8 players (I have lost count). Market economics does not seem to be able to work it out for the better. The race to the bottom is over and no-one has won, certainly not the passenger waiting forever for their bags in reclaim.