Some day, Startledgrapefruit, you might be on the receiving end of an organisation that isn't playing by the rules. I'm not sure you will shrug your shoulders and say, I'm only 0.00000000000001%, I don't matter. We have seen enough of big organisations thinking they can use the rules to suit themselves, usually at the expense of us on the street and some day it could be you. I've had enough of "big" thinking the wee guy doesn't matter, whether it is a private company or gov dept. And remember, if you are a tax payer, you were paying for a gov dept that decided just to not bother doing what it was supposed to do. Seen that before?