PPRuNe Forums - View Single Post - The Low Cost Trap (aka, The Demise of CX)
Old 31st Jan 2018, 09:08
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mngmt mole
 
Join Date: Dec 1998
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What I find fascinating is the fact that CX management have managed to convert THOUSANDS of once loyal and dedicated employees into employees who actively seek to punish the airline at every turn. THAT takes a certain kind of stupid. It has descended to such a level now that there is probably NO hope of turning it around. Not only are most of us looking to cost the airline every possible cent that we can (and why shouldn't we, the company refuses to share any of the profit of our efforts), but most are actively looking for new employers, and imploring anyone who will listen to not ruin their careers, families and futures by getting trapped in the CX web of misery by joining. A truly epic accomplishment by the most incompetent and tone deaf management group in aviation history. What a tragic tale.
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