Originally Posted by
TheFiddler
Not true. We never overbook. `granted we often get a few "internet check-in no shows" but we then fly with empty seats. Never, ever overbook.
Not certain who ‘We’ are. But if that is true your company is leaving money on the table. Even if only 25% of those no-shows seats were resold your bottom line would improve. And you would have happy passengers who could access an otherwise sold-out flight. And likely will result in other charges and sales being collected.
Managing oversales is an art, and needs to be implemented properly. But it can be lucrative.
Personally I hate to see an empty seat, for any reason. (Well, except if that seat is the one between me and my wife!)