I just wish they'd leave the bl***y thing alone. I do use it quite often and the other day needed to make a call. Up came the message that it was doing an upgrade. I needed to make a call so tried to stop this time waster upgrade. The whole program disappeared! Later, I downloaded it and found that the layout had completely changed. I CANNOT BE BOTHERED re-learning a program just because some idiot thinks that we need all the fancy gizmos to conduct business. Rant over!!!