JW,
Not surprised at all. I did a tour as an Ops Controller at Thorney, when it housed the Herc OCU. Too many times: cold, snowy winter's night. Call from Comcen ref priority message. Get dressed, de-ice car, drive to Comcen. C-130 tech down route, spares and delivery to organise. The galling thing was that the message usually ended "Captain contactable Castle Harbour Hotel, Bermuda"