This thread has gone a bit astray.
The fact is that this was New Year's Day; the aircraft had a slot outbound from STN and arrived to a remote stand in AGP where no buses were available. The crew made PAs to the passengers at all stages.
Anybody who has piloted commercial aircraft around Europe will know that at busy times ATC slot delays are the rule, not the exception. A 1 hour delay is not unusual. Waiting for ground transport for pax on arrival is not unusual either, and wouldn't surprise me on New Year's Day when an aircraft arrives an hour late. I'm not saying things can't be organised better. Of course they can. But some things are not in the hands of the flight crew.
No Captain in his right mind would allow a plane load of pax to disembark and walk across a busy apron to a terminal building a few hundred metres away. To suggest that his or her unwillingness to countenance the option of doing so represents a failure to 'think outside the box' is nonsense.
This is simply a case of a distressed pax doing something silly.