Originally Posted by
fujii
No, I don’t think I have.
Pretty sure it's what Dick is eluding to. You need to calculate how much work or how many hours an employee is doing (or projected to do) so that you can budget for wages, training and cost of doing business and ultimately a charge-out rate. No difference between private enterprise and the government, as both still have budgets to meet.
Regardless of this taking perhaps 4 hours a day for one person, that 4 hours needs to be calculated as a .5 FTE (full time equivalent) for budgeting purposes. (Calcs may vary for 4 hours depending on the model or charging used).
FTE models work well in environments where a service provider services multiple clients like a service / help desk for example.
FTE thoughts don't work that well when working out pilot rosters in small companies but do work for Qantas and the likes of.