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Old 6th Jan 2018, 14:57
  #15 (permalink)  
cxorcist
 
Join Date: Aug 2008
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... because you were “voluntold” by Swire to do so and have huge bonuses present and future riding on making the excel spreadsheet “look” right. You see, the real failing is at Swire in the UK. They either don’t care enough or are too stupid to hire / appoint managers to CX who know what they are doing. That combined with stick in the mud “leadership” which thinks doing things a certain way is best simply because that is the way they have always been done in the past creates a rapidly failing airline in a fast changing industry. In fairness, CX recognizes the need to “transform” but to them that is simply code for cost cutting, mostly from employees.
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