Naive at best Freehills. It is logical to expect that the industry gets 'safer', due to improvements in equipment, safety systems and atc advances. That is to be expected (and the only thing the bean-counters can see). That result is mainly due to the fact that most flights are uneventful. The real problem occurs when something goes wrong, then you have a sudden conflation of both inexperience and lack of basic flying skills combining to produce a lethal outcome. There may be 'less' overall incidents, but more likelihood of a bad outcome when events turn for the worse. Of course, CX management is happy to play those odds, hoping the traveling public remain ignorant of the festering risk to their lives.