Iceman. Again, no comment on the substance of my allegations? As I mentioned, you have utterly-no-idea-of-what-I-have-or-have-not-done as it pertains to any situation I may have encountered. I'm one person, not the whole training department. The fault lies with management, but you go ahead and have a go at me. That's the 'usual retort' when one can't take responsibility for the facts.