Originally Posted by
True Blue
Current entry on website - arrivals
EDINBURGH EZY484 14:15 ON TIME 15:11
Since when was a flight running 56 minutes late "on time". Airports, airlines etc refer you to their site for information and this is what you get. Is the person you did this stupid, lazy, no interest, all of these? We are almost into 2018 and yet this type of lazy information is still common. And then airports/airlines wonder why pax at times go mad. To me, it says we couldn't care less.
As far as im aware.. unless the "new" website is different from the old one.. but the FMS system was the source for the arrivals and departures page, it pulled the info directly from it and published it.. the handling agent (Swissport) enters the estimated arrival time from the signal they receive on take off.. they then enter the time and select "Expected at".. there is/was? quite a few different options such as "Delayed to", "Diverted to", "Cancelled" etc etc... there is also an "On Time".. so it's either human error or a glitch in the system.. believe it or not, people make mistakes in life...
If it's a common issue then then airport should be addressing it with Swissport and / or the Airport IT department..