How did this negative story slip through?
If Qantas is the spirit of Australia, that spirit needs to lift its game
It must be the week between Xmas and New Year when the Angels and the Street and all the rest of the Campus is enjoying a well deserved break.
Perhaps a few complimentary upgrades and the odd Chairmans Lounge invitation will see a retraction in the New Year!
And just for a bit of balance, Jetstar gets a "Must Try Harder" grading as well!
Jetstar's in-flight tapas platter slammed by customers | Daily Mail Online
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