PPRuNe Forums - View Single Post - KLM Seat Faff - and how long to process Refund
Old 25th Dec 2017, 12:18
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Hotel Tango
 
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And they happen in all classes. I had a situation with Delta Airlines where I pre-selected First Class seats for my son and I (him window and me aisle) on the same PNR by the way. On check-in I was re-assigned the aisle seat in the row behind! As a matter of interest I asked the guy who got my seat if he had specifically requested it. He replied not at all. So we did a swap and all was resolved. However, why the heck did that happen in the first place?
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