The ultimate crew hotel
Join Date: Sep 2006
Location: any town as retired.
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Biggin Hill were also seeking this data
Did EGKB ever get the terminal hotel project under way... There is a need for the facility, and with Rizons' FBO, I would be very interested in how they finally intergrated the crews needs....
Many years ago Whitbread were seeking new hotel sites, and this site was offered/suggested.
glf
Many years ago Whitbread were seeking new hotel sites, and this site was offered/suggested.
glf
Join Date: Oct 2000
Location: slightly left of you
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Easily accesible plug sockets (with adaptors in the room). Have stayed at so many hotels where I've had to crawl under the bed or pull back the mini bar/tv just to get to a socket so I can charge my phone/computer etc.
Oh (and this is just my personal gripe) a bath/shower combo where I can actually sit in the tub with my knees not around my head (big tub) and where the shower head doesn't dig into the small of my back.
Oh (and this is just my personal gripe) a bath/shower combo where I can actually sit in the tub with my knees not around my head (big tub) and where the shower head doesn't dig into the small of my back.
Nemo Me Impune Lacessit
Join Date: Jun 2004
Location: Derbyshire, England.
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and where the shower head doesn't dig into the small of my back.
A range of adapter plugs, unless secured by chains, would last about a week in the average crew hotel.
Join Date: May 2004
Location: Manchester & no intention of moving again
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Whatever you provide for aircrew they will rarely be happy.
But having said that you can learn a lot from what NH Hotels do for crew in Hoofddorp and Amsterdam
Schiphol, Kruisweg 495. 2132NA Hoofddorp - KLM use this hotel for their UK crews.
Amsterdam, Hobbemakade, 50. 1071XL - This is a 4 Star hotel and provides quality services for crew. Many japanese airlines use it.
NH Museum Quarter Hotel in Amsterdam - 30% off, NH Hotels Official Site
No i don't work for NH but maybe i should.
But having said that you can learn a lot from what NH Hotels do for crew in Hoofddorp and Amsterdam
Schiphol, Kruisweg 495. 2132NA Hoofddorp - KLM use this hotel for their UK crews.
Amsterdam, Hobbemakade, 50. 1071XL - This is a 4 Star hotel and provides quality services for crew. Many japanese airlines use it.
NH Museum Quarter Hotel in Amsterdam - 30% off, NH Hotels Official Site
No i don't work for NH but maybe i should.
Thread Starter
Join Date: May 2005
Location: South Africa
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The idea is to locate the hotel within a 10 to 15 minute drive of Johannesburg Intl Airport.
This would be a new build and would primarily be a crew hotel but excess rooms would be sold to the public.
The following are our primary objectives and proposed features:
- Safe, quiet location
- Aviation theme
- Close to a shopping mall or restaurant complex
- 24 hour security guards
- State of the art soundproofing and blackout curtains
- Eco-friendly
- 24 hour room service with a crew style menu (low cost)
- Cafeteria where low cost meals can be consumed off the crew menu
- A large crew lounge with tea / coffee facility and free all day snacks
- Aviators pub with pub meals and discounted alcoholic and other drinks
- Hourly shuttle service between the hotel and shopping malls
- Pool area styled around the best we have seen at crew hotels overseas
- State of the art gym with modern equipment
- Wifi throughout the hotel (free subject to each airline's requirement)
- In-room satellite TV with movie and news channels
- In-room TV display of flight information wired from the airport
- In-room fridge, kettle, tea/coffee and ironing board and iron
- Electrical outlets common to all foreign plugs
- Generator backup for power outages
- Bath and shower in every bathroom
- Superior beds and linen
- Top floor suites for flight deck crew and pursers
- Customised day excursions for crew on layover such as Sun City, Gold Reef City etc.
This just about sums up what we feel should satisfy most crews as there will always be someone who is unhappy.
Any suggestions for features we may have overlooked would be appreciated.
Cheers
This would be a new build and would primarily be a crew hotel but excess rooms would be sold to the public.
The following are our primary objectives and proposed features:
- Safe, quiet location
- Aviation theme
- Close to a shopping mall or restaurant complex
- 24 hour security guards
- State of the art soundproofing and blackout curtains
- Eco-friendly
- 24 hour room service with a crew style menu (low cost)
- Cafeteria where low cost meals can be consumed off the crew menu
- A large crew lounge with tea / coffee facility and free all day snacks
- Aviators pub with pub meals and discounted alcoholic and other drinks
- Hourly shuttle service between the hotel and shopping malls
- Pool area styled around the best we have seen at crew hotels overseas
- State of the art gym with modern equipment
- Wifi throughout the hotel (free subject to each airline's requirement)
- In-room satellite TV with movie and news channels
- In-room TV display of flight information wired from the airport
- In-room fridge, kettle, tea/coffee and ironing board and iron
- Electrical outlets common to all foreign plugs
- Generator backup for power outages
- Bath and shower in every bathroom
- Superior beds and linen
- Top floor suites for flight deck crew and pursers
- Customised day excursions for crew on layover such as Sun City, Gold Reef City etc.
This just about sums up what we feel should satisfy most crews as there will always be someone who is unhappy.
Any suggestions for features we may have overlooked would be appreciated.
Cheers
Join Date: Jul 1999
Location: 58-33N. 00-18W. Peterborough UK
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Der Absolute Hammer said - "You'll probably find that a prayer room would be appreciated by some".
You missed that, and he's right. Make it some distance fom the bar.
You missed that, and he's right. Make it some distance fom the bar.
Join Date: Jan 2010
Location: UK
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Decent lighting system, subdued for relaxing and bright for reading/working.
Decent worksurface/desk (with said bright lighting).
Staff immediately available 24/7. I don't want to wander around a dimly lit foyer/closed reception at 2am looking for staff.
Speedy room service.
BLACKOUT CURTAINS AND SOUNDPROOFING.
Windows that open (with no security concerns)
Bath AND shower
Tea/coffee/hot chocolate/biscuit facilities in room with sufficient supplies of each. Why 4 coffees and 4 teas but only 2 milks??????
Good service and brainpower.....a reference to the day we ordered a packed breakfast for our stupid o'clock checkout. Firstly, the sole member of late shift staff forgot to pass our order to the early shift. Secondly, the early shift who kindly agreed to throw together a breakfast-in-a-bag but forgot to include spoons for the yogurts and butter/any topping for the bread.
Decent worksurface/desk (with said bright lighting).
Staff immediately available 24/7. I don't want to wander around a dimly lit foyer/closed reception at 2am looking for staff.
Speedy room service.
BLACKOUT CURTAINS AND SOUNDPROOFING.
Windows that open (with no security concerns)
Bath AND shower
Tea/coffee/hot chocolate/biscuit facilities in room with sufficient supplies of each. Why 4 coffees and 4 teas but only 2 milks??????
Good service and brainpower.....a reference to the day we ordered a packed breakfast for our stupid o'clock checkout. Firstly, the sole member of late shift staff forgot to pass our order to the early shift. Secondly, the early shift who kindly agreed to throw together a breakfast-in-a-bag but forgot to include spoons for the yogurts and butter/any topping for the bread.
Drain Bamaged
The 24hr breakfast is a good idea.
Some things to add to the list:
-Remove any 'ding' sound from the elevator's door.
Or do not book crews near elevators.
-Two different cards for the "do not disturb" sign and the "please clean the room".
There is always one silly burger who will find funny to turn the sign around.
-White bed sheets, to show they are clean.
-Good quality paper toilet please, not one where my fingers will punch trough unless I fold it in 10.
Or one that will make me thing I'm wiping myself with the local news paper.
-On the same vein, good quality soap. If someone is staying more than one day, this soap doesn't need to be throw away and replaced by a new one everyday.
-Outdoor Pool/relax place.
-Skip the Aviation theme idea. If someone crave for it send it back to the airport
What's been told already:
-Sound proof.
-Good air conditioning.
-Good & free Wifi (with a password that doesn't need to be reset every 1/2hrs)
-Sockets, sockets, sockets.
-Bath/Shower combo with steady (hot) water.
-Tea cattle.
-Near restaurants.
Thanks for asking by the way
Some things to add to the list:
-Remove any 'ding' sound from the elevator's door.
Or do not book crews near elevators.
-Two different cards for the "do not disturb" sign and the "please clean the room".
There is always one silly burger who will find funny to turn the sign around.
-White bed sheets, to show they are clean.
-Good quality paper toilet please, not one where my fingers will punch trough unless I fold it in 10.
Or one that will make me thing I'm wiping myself with the local news paper.
-On the same vein, good quality soap. If someone is staying more than one day, this soap doesn't need to be throw away and replaced by a new one everyday.
-Outdoor Pool/relax place.
-Skip the Aviation theme idea. If someone crave for it send it back to the airport
What's been told already:
-Sound proof.
-Good air conditioning.
-Good & free Wifi (with a password that doesn't need to be reset every 1/2hrs)
-Sockets, sockets, sockets.
-Bath/Shower combo with steady (hot) water.
-Tea cattle.
-Near restaurants.
Thanks for asking by the way
Join Date: May 2010
Location: Amsterdam
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What do you want in your crew hotel??
Dear Pilots,
My name is Mathew Drake and I am a student at the Hotelschool of The Hague. At the moment my group and I are providing an Amsterdam hotel with a report on becoming the most prominent crew hotel of Amsterdam. For our research I would like to know from you what pilots want when visiting a crew hotel.
I hope to receive all replies as fast as possible.
With kind regards,
Mathew Drake
My name is Mathew Drake and I am a student at the Hotelschool of The Hague. At the moment my group and I are providing an Amsterdam hotel with a report on becoming the most prominent crew hotel of Amsterdam. For our research I would like to know from you what pilots want when visiting a crew hotel.
I hope to receive all replies as fast as possible.
With kind regards,
Mathew Drake
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Not a pilot, but when I did a lot of traveling for business years back the following made for much nicer stays...
1 - Room on a floor which isn't populated by tourists or families with lots of kids - I don't need the rampaging through the hallways at any hour of the day. Oddly, some motel chains are much better about this than some of the big hotel chains are.
2 - Adequate furniture - I've seen many "business class" rooms which had nowhere to lay a suitcase AND use the table/desk at the same time. And more than 3 hangars in the armoire is always a nice touch.
3 - Adequate and quiet climate control - I always find it amazing and aggravating when I can't keep the room temperature between 68 and 75F, or when doing so makes me think I'm sleeping near the runway or rail line. I don't care if it's wall-mounted or what, so long as it does its job.
4 - A refrigerator that is ON and COLD and CLEAN when I check in - I hate having to fiddle with these things. There is one international chain which was famous for a long time for keeping their inroom reefers "off" between guests, which makes them stinky.
5 - Bed frames that don't have skin-killing protrusions hidden behind the bedspread... I don't know where they get some of this furniture, but some of it is truly dangerous to toes and shins.
6 - A small nightlight or built-in night lighting, and room lights that work and give adequate light.
7 - Amenities like ice machines, soda machines, et cetera, on each floor. If you're on the floor with the only ice machine and soda machine, you'll be hearing the rest of the guests using it all night.
8 - Either Wi-Fi that works or a hard Ethernet connection that works without a prolonged session of troubleshooting. I'm not staying there to solve the hotel's problems, I'm paying for a room with included connectivity.
9 - Shift staff that isn't surly, inebriated, sleeping, or preoccupied with something other than their duties. Many managers will "hide" the ones they're afraid of letting deal with the public on the midnight shift, instead of just firing them and getting decent help.
10 - Elevators which are labeled with common sense, as in "Parking" and "Lobby" instead of "G1" and "G2" or other hieroglyphics meaningless to the traveler who is only spending ~30 hours in the building. Also, signage that indicates direction of room numbers somewhere near the elevator.
1 - Room on a floor which isn't populated by tourists or families with lots of kids - I don't need the rampaging through the hallways at any hour of the day. Oddly, some motel chains are much better about this than some of the big hotel chains are.
2 - Adequate furniture - I've seen many "business class" rooms which had nowhere to lay a suitcase AND use the table/desk at the same time. And more than 3 hangars in the armoire is always a nice touch.
3 - Adequate and quiet climate control - I always find it amazing and aggravating when I can't keep the room temperature between 68 and 75F, or when doing so makes me think I'm sleeping near the runway or rail line. I don't care if it's wall-mounted or what, so long as it does its job.
4 - A refrigerator that is ON and COLD and CLEAN when I check in - I hate having to fiddle with these things. There is one international chain which was famous for a long time for keeping their inroom reefers "off" between guests, which makes them stinky.
5 - Bed frames that don't have skin-killing protrusions hidden behind the bedspread... I don't know where they get some of this furniture, but some of it is truly dangerous to toes and shins.
6 - A small nightlight or built-in night lighting, and room lights that work and give adequate light.
7 - Amenities like ice machines, soda machines, et cetera, on each floor. If you're on the floor with the only ice machine and soda machine, you'll be hearing the rest of the guests using it all night.
8 - Either Wi-Fi that works or a hard Ethernet connection that works without a prolonged session of troubleshooting. I'm not staying there to solve the hotel's problems, I'm paying for a room with included connectivity.
9 - Shift staff that isn't surly, inebriated, sleeping, or preoccupied with something other than their duties. Many managers will "hide" the ones they're afraid of letting deal with the public on the midnight shift, instead of just firing them and getting decent help.
10 - Elevators which are labeled with common sense, as in "Parking" and "Lobby" instead of "G1" and "G2" or other hieroglyphics meaningless to the traveler who is only spending ~30 hours in the building. Also, signage that indicates direction of room numbers somewhere near the elevator.
Join Date: Feb 2009
Location: Do I come here often?
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Windows that open, I find aircon really dries my throat when I sleep. Spent 3 days at the Gateshead Hilton recently and the whole place was hermetically sealed and very claustrophobic as a result.
Food/room service providing any type of meal, not just breakfast at any time.
Quiet corridors.
A place to work with good light.
Easy access to town.
Free WiFi.
Friendly, cheerful staff.
A priority check in/out for aircrew.
A blind eye turned to raucous room parties!
Food/room service providing any type of meal, not just breakfast at any time.
Quiet corridors.
A place to work with good light.
Easy access to town.
Free WiFi.
Friendly, cheerful staff.
A priority check in/out for aircrew.
A blind eye turned to raucous room parties!
ThRedBearOne
Join Date: Jun 2005
Location: Where my heart is.
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I'm trying to imagine what airline management's response to this question would be.
I keep coming up with a blank.
Mathew
Your answers are all around you. You did not even have to post, mate.
I keep coming up with a blank.
Mathew
Your answers are all around you. You did not even have to post, mate.