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Fragrant Harbour A forum for the large number of pilots (expats and locals) based with the various airlines in Hong Kong. Air Traffic Controllers are also warmly welcomed into the forum.

Wanted: Staff travel stories

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Old 31st May 2011, 08:45
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Cool Wanted: Staff travel stories

Wanted: Staff travel stories

It’s something that staff tend to take for granted: travelling!...Now is your chance to share your insights...
Please note that CCD would edit the articles as required...
mmm.. bet this will be good!
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Old 31st May 2011, 13:01
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On the flight first day of leave
Arrived at checkin with bags family and me

Sat drinkin coffee and tea
Till they said its full

On the second day of leave
Did the same again
Sat drinkin coffe and tea and panadol from mannings

On the third day of leave went on different carrier some where else

My fun experience with staff travel
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Old 31st May 2011, 15:41
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How about the one where Cathay ground staff in Japan left one of our cabin crew and her ten year old son, who had broken his leg skiing that day, to sleep in the Terminal for the night, she on a bench and he in his wheelchair, after refusing them travel because of the injury. ANA flew them back to HKG the next day, but they had to pay HKD30,000 for their tickets.
Print that in your "Same Team, Same Dream" Crap Rag......
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Old 31st May 2011, 16:52
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Mrs. CPT and I travelled to JNB on firm full fare D class (discounted business class) tickets as it was a business trip but through an oversight our son who was then 3 had a standby economy ticket issued by the company travel department.

There were >100 seats available on the flight (happy days!)

When we got to FRA we were screamed at by the gate agent who said : "Zis ist against ze rules ......" and when I asked why she told me : "Because it is against ze rules and zat ist vy!"

She said : "Vat vill happen ven zere is no seat for ze boy?" I explained that we did not expect him to travel in business class, one of us would travel in economy with him, and if he could not get on at all (unlikely) one of us would stay behind with him.

After another 10 minutes screaming at us she handed us our boarding cards : 2 business class for him and his mother, and 1 first for me!

Another time I was on standby for CPT LON on SAA, more than 100 seats on the flight, and the check in agent refused to accept my luggage until 20 minutes before departure 'in case there are 'goshows'.
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Old 31st May 2011, 17:27
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It's ok. Bob Nippleness will sort it all out because he is very proactive with doing his job and ensuring that the CX staff travel system is the best in the industry. It is CX policy to upgrade staff wherever possible. It must be true 'cos Mr Nippleness said so!
Yeah. Right.
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Old 31st May 2011, 20:15
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Capetonian

What's the deal with your spelling (grammar, punctuation, and usage are equally sh!t), and is it really true that the agent spent all that time "screaming" at you, or are you simply doing the popular, mass-mentality stereotyping: denigrating an entire nation?

By the way, have you ever heard this song, and what do you reckon, is it true? A Nice South African.
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Old 31st May 2011, 23:41
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Staff Travel Rule of Thumb

Dont travel with your own airline to your destination.
I have found other airlines treat staff better than their own employer
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Old 1st Jun 2011, 00:54
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Not all staff are born equal.

Had I been born with a different set of chromosomes, in MNL, BKK or HKG, and worked many years down the back for CX. I would find that check in at my home port was a piece of cake with free upgrades whenever I want them, use of the lounge, all for the price of a bit of face. And fcuk the other 'little people' in the queue in front of me sweating for the chance of just one EY seat.

Oh cynical me.....
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Old 1st Jun 2011, 06:25
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D-ENIM : Something wrong with my spelling? "What's the deal with your spelling (grammar, punctuation, and usage are equally sh!t)" Please correct my mistakes. I submit to your obviously superior knowledge and education.

or are you simply doing the popular, mass-mentality stereotyping: denigrating an entire nation? I mentioned that one unpleasant check in agent had screamed at me. Did I make a general comment about an entire nation? Did I even say it was on Lufthansa?

As it happens I've lived and worked in Germany, speak German, have driven only German cars for many years, and have great respect for the nation. There are of course, always the few bad ones who perpetuate the stereotype. Perhaps you also fit into that category?

You are clearly over-sensitive, I'm not so I won't even be drawn by your last childish comment.

Your remarks are ill-considered to put it mildly.

Edit : And I even have German friends who have a sense of humour!

Last edited by Capetonian; 1st Jun 2011 at 06:45.
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Old 1st Jun 2011, 08:43
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ULH flight. 15 seats open but are weight limited. 30 standby passengers. Get the ZFW 25 minutes before departure, run and tell the ground staff we have 1000KG to get some of the staff on.

CANNOT

Same team Same dream.

I wonder if J. Slo knows this stuff goes on? Somehow I doubt he would change it.
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Old 1st Jun 2011, 11:06
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CX staff travel is mediocre at best, and mainly down to the fact that no one can be assed to improve it, particularly Bob N. Instead of just spouting the same old company/manager line, why doesn't he actually get out of his chair, put his coffee and biscuit down, and go find out how other carriers run their systems? he may be surprised to learn that CX DIDN'T in fact invent aviation, or staff travel, or anything, in fact, and that the likes of Lufthansa and BA have systems in place FAR easier and user friendly than ours.
Oh, but that'll never happen because that would involve BOTH admitting we don't know everything and also changing something for the better.
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Old 1st Jun 2011, 11:48
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Things could be different

Had I been born with a different set of chromosomes, in MNL, BKK or HKG, and worked many years down the back for CX. I would find that check in at my home port was a piece of cake with free upgrades whenever I want them, use of the lounge, all for the price of a bit of face. And fcuk the other 'little people' in the queue in front of me sweating for the chance of just one EY seat.
Indeed, if I had been born with a different set of chromosomes, ie XX instead of XY, in MNL or BKK, I'd probably be working right now in Ming Court.
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Old 1st Jun 2011, 13:39
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Ah, yes, Mr. Bloggs,
Many years ago - British airline B747-200 westbound ex HK.
Over RTOW with FP fuel.
Captain instructs removal of freight down to RTOW.
Ground staff remove ULD weighing rather more than excess.
"Ahaa!" says captain, "You can now board some staff."
"No!" says dispatcher, "Cannot offload freight to load staff."
"So we depart under RTOW?"
"Yes!"

Report filed and Mgr HK advised of his error of understanding of the rules

Not to new boys: RTOW = RTOM (RTOW Mars)
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Old 1st Jun 2011, 14:06
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No one ever gives me jump seats

Boeing gave me the C.A.D drawings for all of the parts on the 777

Anyone want to come to my place and help me assemble one online?
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Old 1st Jun 2011, 23:32
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Our vision is to be the world’s best airline.
Being the best means that we always strive to
excel in everything we do. Our dynamic team
provides the highest quality service so that our
customers are happy they chose Cathay Pacific.

We put safety first
We grow a winning team
We provide outstanding products and services
We consistently deliver Service Straight From The Heart
We produce superior financial returns
We support Hong Kong
We are a socially and environment responsible company

Mr. N being the head of staff services has done an outstanding job for over 15 years with The CPG. He will continue on his present path of providing a superior services to staff and will address any concerns to all staff in a timely manner.

He is fully supported by the Chief Executive and the CE is fully versed in what Mr. N. is doing for our customers, especially our company customers.
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Old 2nd Jun 2011, 00:11
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Iberia seems to be run for the benefit of its staff and their friends rather than for passengers, meaning that anyone lucky enough to fall into this category would get a higher onload status than other airline employees who were treated like something the cat puked up.

Travelling on a GP ticket once with a friend who was firm booked to Tenerife, I checked in my suitcase with his.

When we got to the gate (this was at Barajas) the monoglot gate agent told me in Spanish that the flight was full. I told her I spoke no Spanish and kept up the charade for the 20 minutes it took for them to find someone who spoke the required 5 words of Spanglish to be considered 'English speaking' at Iberia.

At this point I asked for my suitcase to be offloaded ........ and miraculously a seat was found!
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Old 2nd Jun 2011, 02:47
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The issue I find most frustrating and disappointing is that in our HOME base, the staff @ Staff Travel desk are the most unhelpful and rude I have ever come across in my career. What sets me off even more is that Staff in ALL outports from JNB to SYD to NYC are always there to bend over backwards and help you out as much as possible.
Why oh why are we treated like 5hite in our home base?!?!?!

b.
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Old 2nd Jun 2011, 03:07
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If it looks like it, smells like it . . .

Must be so. Because they think we are! Would be nice to see a paradigm shift in this attitude, but I won't hold my breath. But, they do!

Last edited by Bob Hawke; 3rd Jun 2011 at 04:23.
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Old 2nd Jun 2011, 05:42
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Ask the SP if there is anyone on your flight who travels on a subload ticket, find out if they are working at the staff travel check in desk in HKG and if so off load the ru@# fcukers.
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Old 2nd Jun 2011, 12:48
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Ask the SP if there is anyone on your flight who travels on a subload ticket, find out if they are working at the staff travel check in desk in HKG and if so off load the ru@# fcukers.
Just a few questions if you don't mind:

1. Who is the "SP"?
2. Do we get to see the manifest prior to doors closed or should we delay the flight in order to do so?
3. Does anyone on the aircraft, including the "SP", have the authority to offload anyone who does not present a threat to the "regularity of air transport"?
4. How does anyone find out who, on any particular day, of the countless ground staff works at the staff travel check in desk?

Apart from that, it sounds like a brilliant idea.

STP

PS. One final question. Why use @ for "d" and # for "e" (assuming you meant to spell "rude" that is) when you seem content to simply misspell the word that follows?
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