SQ and service [Archive]

makintw

30th July 2008, 04:58

True, or just an infomercial??

How Does Singapore Airlines Fly So High? (http://www.customerservicemanager.com/how-does-singapore-airlines-fly-so-high.htm)

Chambudzi

30th July 2008, 08:30

Definately not an infomercial' the writer factually lays down percisly how SIA "does it". There is no magic in it and anyone really wanting to compete with SIA needs to read this article carefully. Then apply it to their own organisation and try to better the SIA recipe.
That is of course where the problems start because you cant get a grumpy granny of a stewardess from BA or Qantas to smile and look quite as pretty as a 'Singapore girl' while pouring your champers.

Orangputi

30th July 2008, 09:03

Funny you would think that service would be better on QF and BA with so many 'boilers' in the galley?

GlueBall

30th July 2008, 23:53

More importantly is that of space: Four abreast in business class on B777s with full reclining seats. How many other carriers feature that configuration on their B777s? . . . And give you wide seats with extra room?

Oxidant

31st July 2008, 00:48

GlueBall.

Sorry, but SQ still have 777s with 6 (2-2-2) & 7 (2-3-2) in business:(

Flew on these last month.............

Was looking forward to the "new" config!

ArkPilot

31st July 2008, 04:10

New business class config is on B777-300ER.

Oxidant

31st July 2008, 12:12

Yup, these were 200's

O

GlueBall

31st July 2008, 22:16

http://www.!!!!!!!!!!!!!!/photo/Singapore-Airlines/Boeing-777-312-ER/1307988/M/

Photos: Boeing 777-312/ER Aircraft Pictures | !!!!!!!!!!!!!! (http://www.!!!!!!!!!!!!!!/photo/Singapore-Airlines/Boeing-777-312-ER/1307988/M/)

Oxidant

31st July 2008, 23:55

http://cdn-www.!!!!!!!!!!!!!!/aviation-photos/middle/3/3/4/1339433.jpg

;)

a345xxx

1st August 2008, 01:32

those 1 2 1 also come with an extra premium as well!!!