mccdatabase

Just got a new Dell,PC runing Vista Home Premium and on the whole I am satisfied with the set up apart from one small problem.
The mouse pointer on screen (the pointy finger /hand) does not work when directly over the item I want to click on, it needs to be a few mm below the item,trivial I know but when there is a list of choices it is easy to click on the wrong one.
Anyone out there any ideas for a quick fix? the screen is a Hanspree 19" widescreen (if that makes any difference)

Thanks mcc

about_to_jump

did u check all the mouse settings in system control?

loreille

Got that exact same issue.
Allready sent mail to Dell, but they say they only offer Hardware support :-(

Have my Dell XPS 420 since 1 month.
Allready looked around on the Internet for a solution some time ago, but no solutions...

The problem has something to do with the widescreen, I think.

Hope someone finds one soon.

Thanks !

Frédéric

PaperTiger

Try:
Go to control panel>mouse>pointers> under scheme, set it to none and apply your settings.

mccdatabase

not at home for a few days so I will give it a try when I get back
Thanks, mcc

loreille

just GREAT, it works

many many thanks!!

Regards,
Frédéric

loreille

Realy weird issue...

As I told before, the problem is solved after doing what PaperTiger mensionsed.
But... after a restart of the computer, the problem occurs again.

Don't understand what's happening.
And I cannot believe we are the only ones with that problem.

So, I'll keep searching for a solution and if someone-else has one... shoot !

Thx everyone,
Frédéric

PaperTiger

If resetting the pointer scheme fixed it temporarily, it means you have an obsolete driver which reboots (resets the scheme) whenever you restart.

Here's the fix: http://www.dellcommunity.com/support...=66559#M167396

A bit tekkie, but ultimately all you have to do is download the latest driver from them.