Confidential Reporting
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Sent in photo is completely anonymous and cannot be traced with options to delay send up to 48 hours (in case you are in flt mode or want to cover your tracks a bit).
Confidential is just that... Confidential!!!
The idea of an app though is a great idea. There are a couple about for fatigue management and I know of one trucking company trialling one at the moment along with balancing the "confidential" reporting system. Their big challenge was no one had even heard of a "just culture"... but the CEO is willing to listen and is making progress.
The challenge he is still facing though are those drivers using the tool trying to leverage better wages or other gripes!
Last edited by hiwaytohell; 8th Oct 2012 at 14:30.
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Fed Sec - an APP is a good way to go but it has to go to a 'safe' server first (ie to the union's server etc) as lodgement can still be traced - the 'safe server' effectively masks the informant.
It's simple and low cost to build and it will be used by more than 3%
Issue with the current systems is that they are still biased in favour of the airline - REPCON is all but useless in reporting matters dealing with the major RPT carriers - the issue is that while the reports are de-identified, the process is covert with only a tokenistic feedback loop.
By having an App that feeds into the various systems there is a valid and verified 'checkpoint' that brings some 'macro honesty' back into the equation.
I would suggest that all the aviation unions fund an independent office to handle the ever growing volume of reports thereby creating a credible, professional pathway that sets aside the EBA and political nonsense.
Aviation investigation, particularly in relation to one or two carriers has become the ultimate black box that is never interrogated
AT
It's simple and low cost to build and it will be used by more than 3%
Issue with the current systems is that they are still biased in favour of the airline - REPCON is all but useless in reporting matters dealing with the major RPT carriers - the issue is that while the reports are de-identified, the process is covert with only a tokenistic feedback loop.
By having an App that feeds into the various systems there is a valid and verified 'checkpoint' that brings some 'macro honesty' back into the equation.
I would suggest that all the aviation unions fund an independent office to handle the ever growing volume of reports thereby creating a credible, professional pathway that sets aside the EBA and political nonsense.
Aviation investigation, particularly in relation to one or two carriers has become the ultimate black box that is never interrogated
AT
Bottums Up
One has to wonder at the confidentiality of ASIR, given the details from what I presume was the report to the ATSB on a near miss in Darwin, being reported in the press today. 
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Isn't it a sad and monstrous indictment on both the management of our respective airlines as well as CASA and the REPCON system that it comes to this!
If this is truly required then the system is so broken as to be irrelevant. The system is dead. Long live the new system.
CC there is nothing to stop the crew from talking to the media. An ATSB investigation is not the same as a court case so anyone ,including Qantas can say whatever they want. What the crew or anyone who is interviewed can't do is provide the media with a copy of what they have told the ATSB.
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One has to wonder at the confidentiality of ASIR, given the details from what I presume was the report to the ATSB on a near miss in Darwin, being reported in the press today.
See here: Investigation: AO-2012-131 - Loss of separation assurance VH-NXQ / QFA A839, near Darwin NT, 2 October 2012
I'm concerned that 'The Australian' seems to have their hands on a copy of the actual ASIR and uses the pilots full names along with quoting word for word what the report says.
If the material has come from within the ATSB then the law has been broken and the AFP should investigate. If the material has come from Qantas Safety then QF policy has been breached and their internal security should investigate why confidential material has been provided to the media.
Bottums Up
VBA Eng,
That link doesn't give the pilots names or quotes, which appeared in the newspaper articles.
That link doesn't give the pilots names or quotes, which appeared in the newspaper articles.
Last edited by Capt Claret; 10th Oct 2012 at 11:22.
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Great concept. But suggest it be made for Android as well. Not everyone has silly enough to be been sucked into the Apple Vortex.
I would suggest that all the aviation unions fund an independent office to handle the ever growing volume of reports thereby creating a credible, professional pathway that sets aside the EBA and political nonsense.
The ALAEA would not be carrying out any investigations, just passing information on to the relevent authorities. The difference being that they (CASA) would know that we are watching them and will go public if they don't take appropriate action.
Anyone got any comments on how the app should look or problems we may encounter in development?
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Anyone got any comments on how the app should look or problems we may encounter in development?
Many people have been identified or accidentally disclosed information from the data embedded in a digital photo.
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One important thing, if expecting a photo to be anonymous is to strip out all the identifying data from the photo. Digital cameras (especially smartphones) tend to embed a lot of information into the photo - e.g. the exact time and location it was taken, the type of camera etc.
Exactly the feedback I was seeking although developers already looking into this one. cheers
In development now but interested in the feedback. Would it help if you could download an app that is extremely simple. Options (all built into app) are just take a photo of a document (log coupon, ASIR, hazard report etc....) and it sends it into central location?
Smart phones are tracking devices and I doubt very much you could send a truly anonymous message with them. Especially if it all got a little nasty I am sure that the Australian Government would be able to figure out who sent the message confidential or not.
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Especially if it all got a little nasty I am sure that the Australian Government would be able to figure out who sent the message confidential or not.
1. The original matter that was sent to us.
2. The fact that someone is too scared to report this to their employer.
Yeah I agree but I am assuming you are looking for a better more confidential way of reporting this stuff and protecting people's privacy so they feel that the company won't find out. A smart phone will not provide that protection.
If you want real confidentially you go old school hand written documents on sealed envelopes. That way noone can hack your computer or phone, and the post has legal protection in that it can't be intercepted. Even get it sent registered if it's that big a deal.
If you want real confidentially you go old school hand written documents on sealed envelopes. That way noone can hack your computer or phone, and the post has legal protection in that it can't be intercepted. Even get it sent registered if it's that big a deal.
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Nev we have that stuff already available. Many don't use it for whatever reason. Just trying to create another option and yes we want all the identification stuff removed. A smartphone app can specifically remove identifiers if constructed in the right way.
To be honest, 90% of the stuff we recieve from members is identified. We know who they are and they are happy about that because we can always call for more details. The "confidential" aspect of reporting to a union is more about preventing the company or CASA finding out who the reporter is. They wouldn't have access to any of that stuff and never have from the ALAEA (in my memory anyway).
On the other hand, I have worked alongside mates who have reported confidentially to CASA and then been dragged over the coals by their employer for doing so.
To be honest, 90% of the stuff we recieve from members is identified. We know who they are and they are happy about that because we can always call for more details. The "confidential" aspect of reporting to a union is more about preventing the company or CASA finding out who the reporter is. They wouldn't have access to any of that stuff and never have from the ALAEA (in my memory anyway).
On the other hand, I have worked alongside mates who have reported confidentially to CASA and then been dragged over the coals by their employer for doing so.
