Vlax
6th Sep 2002, 13:42
I’ve written a bit of a damming letter about the lack of service from an ATCU, which is aimed at a fellow controller, while I was flying a Pa28 VFR. Basically he didn’t answer my calls, and I wasn’t the only one, then I was told to standby. 15 mins later I was told I was number 2 holding. No expected duration or reason for the hold. A total of 40mins going round in circles outside CAS went by, before he even got back to me with pass your message. On the other box I was monitoring his other radar freq. and the twr freq. I believe he wasn’t busy. But showed all the symptoms of stress.
It doesn’t finish there, on my departure he then appeared on the twr frequency and promptly forgot about me at the hold for a good 15-20 mins. (No other movements). While at this airport I had been bombarded with TFC info ¾ of which was completely irrelevant and the rest only just relevant. But on the climb out I had to take mild avoiding action on TFC 12 o’clock high, less than ½ nm. TFC was then given after I had turned away from it. Had I been in something a little sportier than a Pa28/140, things may have been a little different.
To add insult to injury I was charged more than £50 for the service!
Thing is I don’t want to get involved in opening a can of worms.
:confused:
It doesn’t finish there, on my departure he then appeared on the twr frequency and promptly forgot about me at the hold for a good 15-20 mins. (No other movements). While at this airport I had been bombarded with TFC info ¾ of which was completely irrelevant and the rest only just relevant. But on the climb out I had to take mild avoiding action on TFC 12 o’clock high, less than ½ nm. TFC was then given after I had turned away from it. Had I been in something a little sportier than a Pa28/140, things may have been a little different.
To add insult to injury I was charged more than £50 for the service!
Thing is I don’t want to get involved in opening a can of worms.
:confused: