BMI
Join Date: Jul 2005
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i can assure you that bmibaby fares are low and TINY, we all know you need to book well in advance to get the best deals and believe me the cheap fares are cheap - i see them with my own eyes every day! i can only presume you are either booking too late or the flight that day is already booked to a high load - thus meaning you will be paying a high fare!
and i am very interested to read the point about bmibabys load factor shrinking - your having a laugh i presume???
Only 4 years old and over 14 million pax have flown with us since, i trust airborne_artist that you have some figures to back your quote up???
regards
bmibabyfc
and i am very interested to read the point about bmibabys load factor shrinking - your having a laugh i presume???
Only 4 years old and over 14 million pax have flown with us since, i trust airborne_artist that you have some figures to back your quote up???
regards
bmibabyfc
Gizajob
Join Date: Jun 2003
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Some folks need to read the book on Low Cost again...
Low Cost is a business model - i.e. it sets out the way the organisation treats costs. One outcome is that more competitive prices can be offered to some travellers. It isn't an airline deciding to have lower fares for all...
Low Cost is a business model - i.e. it sets out the way the organisation treats costs. One outcome is that more competitive prices can be offered to some travellers. It isn't an airline deciding to have lower fares for all...
Join Date: Mar 2006
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Originally Posted by bmibabyfc
i can assure you that bmibaby fares are low and TINY, we all know you need to book well in advance to get the best deals and believe me the cheap fares are cheap - i see them with my own eyes every day! i can only presume you are either booking too late or the flight that day is already booked to a high load - thus meaning you will be paying a high fare!
The earlier you book the cheaper it is, the later you book the higher the price, the same applies with easyjet
Join Date: Jul 2005
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well im glad someone gets the drift tisme!!
cptkinz you are more than welcome to join the bmibaby revolution, im sure after a days work you will chnge your views, in fact i know! lol!
regards
bmibabyfc
cptkinz you are more than welcome to join the bmibaby revolution, im sure after a days work you will chnge your views, in fact i know! lol!
regards
bmibabyfc
Join Date: Feb 2003
Location: East Midlands Airport (EMA)
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It's amazing acbus that you're quite willing for bmi to be slated by everyone, and yet when somebody comes up with valid reasons why aspects of their business plan (and ours at WW) works, you see it as advertising the company. Either you should allow both sides of the argument to be displayed, or the thread should be closed if not deleted.
Fixed+Rotary (aircraft, not washing lines)
Join Date: Jan 2005
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BMI Service
Well, after some of the comments posted here (myself included), I'd just like to redress the balance a little. Today I checked in for the BD341 MAN->TLS at Manchester. The aircraft is the Embraer-145 with 1-2 seating. I usually take an A seat to have a little more space on my own.
I didn't make a note of the name check-in staff who served me, but she asked if I'd like to have an F seat if she could block out the D seat so that I would have more space to myself. Yes please if that is possible. She said that the flight was quite full, and that she couldn't guarantee anything, but would make a note and endeavour to fill PAX around me.
I'm writing this en-route and grateful for the additional space for my laptop and notebooks. Indeed I did manage to get two seats to myself and the M cabin is quite full.
OK, so it isn't the longest sector in the world, but it is nice to have the extra space and the real bonus was that all this was arranged without me having to ask. It was by the check-in lady being pro-active and asking if I would want a double seat on my own, recognising my frequent flyer status, and then following through on her promise. Now that is the level of service that we became accustomed to in the past and is sadly lacking today. Big thumbs up to the Manchester desk!
Now how would such service be offered by a self-service check-in terminal????
I didn't make a note of the name check-in staff who served me, but she asked if I'd like to have an F seat if she could block out the D seat so that I would have more space to myself. Yes please if that is possible. She said that the flight was quite full, and that she couldn't guarantee anything, but would make a note and endeavour to fill PAX around me.
I'm writing this en-route and grateful for the additional space for my laptop and notebooks. Indeed I did manage to get two seats to myself and the M cabin is quite full.
OK, so it isn't the longest sector in the world, but it is nice to have the extra space and the real bonus was that all this was arranged without me having to ask. It was by the check-in lady being pro-active and asking if I would want a double seat on my own, recognising my frequent flyer status, and then following through on her promise. Now that is the level of service that we became accustomed to in the past and is sadly lacking today. Big thumbs up to the Manchester desk!
Now how would such service be offered by a self-service check-in terminal????
Join Date: Mar 2006
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Hi I am interested in becoming a pilot, I have written to several airlines to see what they are looking for ... etc. I got a reply today from bmi, there was quite a lot of good info but then at the end it said that first officers would be staring work on A320/A321 aircraft and Fokker 100 aircraft. I though well this letter must be pretty old if they still are using the Fk 100's on it! How long ago was it since they retired them?
Cheers
Cheers
Join Date: Jul 2005
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hey mydata i totally agree.....
glad you recieved some good customer service on your recent man-tls flight, what the staff member did was very good - she helped you out because she could at no extra cost to the airline or you and more importantly because thats the way shes been brought up to represent BD i guess! Whatever airline you work for customer service should always be free - thats why it annoys me when i have to speak to a pax about a complaint like excess baggage and they say its bad customer service - well its not, its a term of your contract with the airline - nothing to do with the customer service problem!
yes i also agree about the self service machines - im not a big fan at all of them, i prefer to speak to a person and not play with a machine! - however, i believe there should be a few maybe for just hand luggage and strongly believe that not everyone should be forced to use them like some airlines enforce!
regards
bmibabyfc
glad you recieved some good customer service on your recent man-tls flight, what the staff member did was very good - she helped you out because she could at no extra cost to the airline or you and more importantly because thats the way shes been brought up to represent BD i guess! Whatever airline you work for customer service should always be free - thats why it annoys me when i have to speak to a pax about a complaint like excess baggage and they say its bad customer service - well its not, its a term of your contract with the airline - nothing to do with the customer service problem!
yes i also agree about the self service machines - im not a big fan at all of them, i prefer to speak to a person and not play with a machine! - however, i believe there should be a few maybe for just hand luggage and strongly believe that not everyone should be forced to use them like some airlines enforce!
regards
bmibabyfc
Join Date: Jul 2005
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Originally Posted by bmibabyfc
and i am very interested to read the point about bmibabys load factor shrinking - your having a laugh i presume???
just a quick browse through CAA data tells me that on routes like
EDI, FAO, PRG, CDG, PMI from CWL
AMS from EMA
AGP, BHD from MAN
LGW from MME
the loads this winter have not been close to 70%... Now it will have to be tiny fares to try and fill those flights up!!! I don't mean to sound harsh, but is this enough to justify the low LF claim?
Sanjo
Join Date: Jul 2003
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I am not a regular poster to this forum so bare with me. I flew bmi about a month ago from LHR to BHD return and have to say the best thing about the airline is the staff who work for it. I beleive bmi need to realise that flying to and from LHR their main competition is BA who provide a ( debatable) full service product. They are not in direct competition with the low cost carriers on flights to LHR. bmi need to start listening to their customers who want and deserve a decent product and adjust their onboard service accordingly. The new business module isn't working. Going to a free bar service again would be a good start and would cost nothing as surely bmi get the products free or at least at a reduced cost by advertising the products. If they wanted to still charge for food they could get away with it as people would have a drink in them and would be prepared to pay for it. Currently BA are putting bags of crisps on some flights domestically in the UK not exactly major competition for bmi is it?
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Originally Posted by justtakethecup
The new business module isn't working. Going to a free bar service again would be a good start and would cost nothing as surely bmi get the products free or at least at a reduced cost by advertising the products.
Made me smile though!!!
I can assure you bmi and all other airlines pay for the catering/products provided to the pax.
Join Date: Dec 2004
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The airline has shafted its crew once to often so they didnt get the backing they needed to make it (NBM) work. The figures in the paper dont tell half of it. Look at the HAJ route, not even a quarter of the a/c has pax on it most flights. BRU and AMS as a post earlier suggests is doing ok. Not so, sorry, I have seen a huge decline in loads on both routes, mainly AMS.
As said earlier, there must be another agenda........Maybe its just to tidy the books up ready to sell.
6
As said earlier, there must be another agenda........Maybe its just to tidy the books up ready to sell.
6
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I will not say too much as my last comments got me a 2 month ban on pprune, but what I can say is that the only thing BMI have got going for them is the superb staff.
I fly BMI quite often and the cabin attendants are superb (unlike BA) and the A/C are very very clean (compared to BA).
Not being a cabin engineer, the cabin appears to be well maintained ie, no rips or tears in the armrests or back of the seats in front of you (unlike BA).
I well and truly hope that the barrow boys that run BMI (oops another ban), just bear this in mind and sort out the marketing dept.
Enough said.
(Dear Mr. Pprune hope this is not too offensive)
I fly BMI quite often and the cabin attendants are superb (unlike BA) and the A/C are very very clean (compared to BA).
Not being a cabin engineer, the cabin appears to be well maintained ie, no rips or tears in the armrests or back of the seats in front of you (unlike BA).
I well and truly hope that the barrow boys that run BMI (oops another ban), just bear this in mind and sort out the marketing dept.
Enough said.
(Dear Mr. Pprune hope this is not too offensive)