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Old 5th February 2012 | 09:29
  #17 (permalink)  
main_dog
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Joined: Apr 2006
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From: Krug departure, Merlot transition
Question

A bit OT perhaps, but the other day I missed four flights out of HKG to SYD in a row. All four flights, according to Traveldesk, were showing red in economy (0 avail) but green in business (4-8 seats available in J on each flight). I held J tickets and had refused to accept Y when asked the ritual "would you be willing to fly in economy class?" question.

On two of these four flights, right at the last minute Y was once again offered, while J was declared "full". My point is: if at the end economy is available while business class fills up, either Traveldesk lies, or else they are upgrading Y class pax (Asiamiles etc) ahead of staff holding J tickets. Isn't that not supposed to happen?

I didn't bother asking the staff at the desk, wary of their usual cold wall of impenetrable Chinglish. Eventually I accepted Y
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