SAFRAN quality design
 

According to SAFRAN´s own website they are the worlds second largest aircraft equipment manufacturer. And “contribute to safer and more sustainable aviation”. Right.
Their products include hotcups, such as the one pictured and installed in a newly converted freighter. And it is an incredibly dumb design, without any lip to direct the flow of boiling hot water, so it goes out in a wide flow over the rim, resulting in burned fingers if one attempts to hold a cup under.
Also it is quite happy to boil itself dry and superheat. I am not sure at which point a cb would pop (not willing to try myself), but there appears to be no safety or temperature switch to safely turn it off. It´s either on or off. How can this awful product be certified and considered safe? If this is the standard of SAFRAN´s designs, what other stuff is out there?
https://cimg4.ibsrv.net/gimg/pprune....e90ccf45e.jpeg

It sure looks 'agricultural' based on your photo. I see there is an opportunity to easily raise your concerns directly with the company. They have an email address listed on the bottom of the tag: [email protected]

We had similar ones installed in some of our freighters. Ours didn’t have a lid though and the galley was next to the R1 door, which was right next to a supernumerary seat. To turn it on, you simply rotated a knob with a timer, which prevented it from boiling the water dry. Ours slid into position and required some force to pull it out because it plugged into the power at the back. This meant that if you over filled it, you would easily scald your hand as the friction causes by the plug at the back released when you pulled it out. Very dangerous but we survived.

The trick to pouring was to tilt both the hot pot and the cup you are pouring into towards each other, keeping your fingers clear. This method allows the hot water that misses the cup to spill onto the floor. Alternatively, we would leave the cup on the table without touching it, and pour it that way. But yeah, crap design.

For those with this pot to face, try holding the back of the rounded part of a spoon against where the water first reaches to act as a guide. It should neatly follow the curve down to the tip of the spoon. Alternatively something like a chopstick will also serve the purpose. The flip lid looks to make this more complicated to manage, but some practice with cold water first might edge out a workable plan. Maybe run the handle of the spoon under the lid right at the hinge and a thumb on the lid to pinch it into place.

I've used this to put oil into a car without a funnel - just leaving the lip of the oil bottle in contact with the readily available dip stick for a no-spill re-fill. Also used in chemistry class to introduce a liquid into another liquid without spilling or splashing.

Check out who certifies this BS and you won't be surprised.